Cancellation Policies

  • Drop In Cancellations

    Because this service is often booked on short notice, no deposit is required. However, if we are holding a spot for you more than 48 hours in advance, or if your booking falls during holidays or peak travel times, the following cancellation fees apply:

    No Cancellation Fee – Cancel by 12:00 PM (noon) the day before the scheduled visit.

    50% Cancellation Fee – Cancel after 12:00 PM the day before, but before the day of the visit.

    Full (100%) Cancellation Fee – Cancel on the day of the visit or after the visit has started.

  • Overnight Cancellations

    Deposits:
    A 50% non-refundable retainer is required to secure bookings that meet any of the following criteria:
    • Stays of 3 nights or longer
    Weekend stays (Friday, Saturday, or Sunday)
    Holiday or peak periods

    Cancellations:
    Cancellations must be made by 12:00 PM (noon), at least 7 days prior to the start of the scheduled stay.
    If a cancellation is made after this deadline, the client is responsible for paying the remaining balance in full.